Ayaan Rahman

Ayaan Rahman

Solution Engineer at Appian · Washington, D.C. area

I keep production systems standing up and automate the parts that don't need a human. shouldn't need a human.

Hi! I'm Ayaan, software and solution engineer who lives where distributed systems meet the people actually depending on them. I spend my days inside Linux, AWS, and Kubernetes environments, turning ambiguous “something is broken” reports into root causes, permanent fixes, and the occasional script that means nobody has to do that job by hand again.

At Appian, that means incident response at real stakes: 500+ tickets across production, staging, and development, including 30+ P1 outages where the fix and the follow-up root-cause analysis both mattered. The parts I enjoy most are the ones that outlive the ticket: a CI/CD pipeline that 150+ engineers publish through, diagnostic runbooks that cut investigation time by 20–30%, and a rolling-restart procedure I turned from a 1.5-hour manual slog into one click.

Before Appian I was at Navy Federal Credit Union, shipping reusable front-end components that drove 100K+ user interactions and clearing out 250+ code smells and 100+ security findings — which is where I learned that “it works” and “it's ready for production” are two very different claims. Before that I was a UVA teaching assistant explaining x86 assembly and Linux networking to 30+ students, and I still think teaching something is the fastest way to find out whether you actually understand it.

Away from a terminal, I'm usually on a pickleball court chasing a tournament bracket, composing music, or cooking something ambitious for friends and family. Curiosity and ownership are the through-line, whether it's a 2 a.m. outage or a recipe I've never attempted. whether it's a 2 a.m. outage or a recipe I've never attempted.

500+

incidents resolved

30+

P1 outages handled

150+

engineers on my pipeline

1.5h → 1 click

restart procedure automated

Associate Solution Engineer · Appian

Jul 2025 — Present

McLean, VACurrent

  • Designed, built, and own an end-to-end multi-repository GitLab CI/CD pipeline used by 150+ engineers. JavaScript stages compile tooling definitions into structured Markdown, publish versioned artifacts to the GitLab Package Registry, and trigger a downstream Docusaurus build, removing a second approval step across 100+ contributions in six months.
  • Resolved 500+ incident tickets across production, staging, and development Linux environments on AWS and Kubernetes, including response for 30+ P1 outages and the root-cause analysis that made the fixes permanent.
  • Automated rolling restarts of application servers with Python and Bash, turning a 1.5+ hour hands-on procedure into a single-click operation.
  • Built self-service diagnostic runbooks that connect to customer environments, run Linux command sequences, and return structured findings, cutting investigation time by 20–30% across AWS (EC2, IAM, EKS) and Kubernetes.
LinuxAWSKubernetesGitLab CI/CDPythonBash

Software Engineering Intern · Navy Federal Credit Union

May 2024 — May 2025

Vienna, VA

  • Built reusable front-end components with HTL, JavaScript, and Sass on an agile team, driving 100K+ user interactions and streamlining development across teams.
  • Refactored 250+ code smells and resolved 100+ security findings using SonarQube, Checkmarx, and BlackDuck, reducing deployment errors by 25%.
JavaScriptJavaSassSonarQubeCheckmarx

Undergraduate Teaching Assistant · University of Virginia

Jan 2024 — May 2024

Charlottesville, VA

  • Held weekly office hours for 30+ students on CPU architecture, x86 assembly, memory management, and Linux networking, the fundamentals I now use every day.
x86 AssemblyCLinux

Languages

JavaPythonJavaScriptTypeScriptSQLBashC/C++

Cloud & Infrastructure

AWS (EC2, IAM, EKS)GCPKubernetesDockerLinuxIaC

CI/CD & Observability

GitLab CI/CDGitGrafanaPrometheusIncident responseOn-call

Frameworks & Tools

ReactReact NativeNext.jsNode.jsDjangoPostgreSQLFirebaseJira

University of Virginia

Aug 2022 — May 2025

B.A. Computer Science · Charlottesville, VA

GPA 3.97Dean's List